Contact Us

We're Here to Help

Whether you're an individual exploring AstraBanq or a business seeking global financial infrastructure, our team is ready to assist you.

Choose the appropriate support channel below, and we'll get back to you as quickly as possible.

General Support

For questions about your account, onboarding, features, or anything else:

📧support@astrabanq.com📧velida@astrabanq.com

Our support team will respond as soon as possible.

Business & Sales Inquiries

For partnerships, integrations, business onboarding, or enterprise solutions:

📧business@astrabanq.com📧sales@astrabanq.com

A dedicated representative will contact you shortly.

Payments & Operations

For inquiries related to transactions, payments, internal operations, or technical assistance from these departments:

📧payments@astrabanq.com📧operations@astrabanq.com

Our Payments and Operations teams are here to support you.

Compliance & Verification

For KYC/KYB inquiries, verification issues, or compliance-related assistance:

📧compliance@astrabanq.com

We Value Your Time

To help us assist you faster, please include the following in urgent cases:

  • Your full name
  • Account email
  • AstraBanq Account ID (if applicable)
  • A short description of the issue